Frequently Asked Questions
Everything you need to know about our premium shirting and menswear.
How do I determine my correct shirt size?
We offer two primary fits: Slim and Classic. We recommend using our comprehensive Fit Guide, which includes specific measurements for neck, sleeve length, and chest to ensure a tailored feel.
What is your return and exchange policy?
We accept returns and exchanges within 60 days of purchase, provided the items are in their original condition with tags attached. Custom or monogrammed shirts are final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. Expedited and overnight shipping options are available at checkout for urgent orders.
Do you offer alterations or sleeve shortening?
Yes, we provide professional sleeve shortening services for a small fee. Please note that adding alterations may extend the processing time of your order by 3-5 business days.
How should I care for my Ledbury shirts?
To maintain the longevity of the fine Italian fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Professional pressing will keep the collars crisp.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options through Affirm.